Rider Help & FAQ

Why can't I connect my Heart Rate sensor to the Solo tablet?
The most common reason that your heart rate sensor will not connect to the Solo tablet is that the heart rate sensor is already paired to another device, su...
Tue, 28 May, 2019 at 1:31 PM
What do the points mean on the Solo gauge?
As you follow workouts on the Stages Solo bike, you will be rewarded with points for accuracy. The more closely you follow the workout, the better results y...
Tue, 4 Jun, 2019 at 9:27 AM
Video: How to Connect a Heart Rate Sensor to the Solo Tablet
Related Topics: Why can't I connect my Heart Rate sensor to the Solo tablet?
Tue, 6 Aug, 2019 at 1:17 PM
Why doesn’t the Stages Flight phone app work with Solo?
The power meter on the Solo bike is paired to the Solo tablet and therefore, will not be able to pair with the Stages Flight app. To receive ride data, user...
Fri, 10 May, 2019 at 3:18 PM
Why don't I receive my workout summary email after my Solo workout?
If your Stages Flight account is set up correctly, you should receive your workout summary email after your Solo workout.   To check that your workout s...
Fri, 24 May, 2019 at 6:57 AM
Why does my Solo ride feel too easy or too hard?
If you are finding the rides to be too easy, this may be because you need to adjust the intensity level. By default, the Intensity Level (FTP) is set to 150...
Fri, 24 May, 2019 at 2:55 PM
Can I create my own rides on Solo?
If you have your own ride in mind, you can use the QUICK START mode to ride your own workout and still use the gauge and select videos to follow along with...
Mon, 10 Jun, 2019 at 7:03 AM
Can I watch Netflix or TV channels on the Solo tablet?
The Solo workout includes customized video and music to enjoy during your ride. The Solo tablet is set up to only provide ride content for the Solo experien...
Wed, 19 Jun, 2019 at 11:53 AM